Frequently Asked Questions
 

DO YOU HAVE A SHOWROOM?
 

Yes, we have a showroom located in Herndon; 285 Sunset Park Dr, Herndon, VA 20170
 

DO I NEED TO MAKE AN APPOINTMENT TO COME TO THE SHOWROOM?
 

No, our showroom is open to the public Monday-Saturday 9 am to 6 pm. However, if you would like to speak with a designer we encourage you to call and make an appointment to ensure a designer will be available to answer any questions you may have.
 

WHAT FORMS OF PAYMENT DO YOU ACCEPT?
 

We accept cash, check, and credit cards.
 

WHAT AREAS DO YOU SERVICE?
 

Throughout DC, Maryland, and the Northern Virginia area.
 

DO YOU OFFER FINANCING?
 

Yes, we have multiple 0% financing options available through the Wells Fargo Home Project. If you would like to learn more please inquire with one of our team members.
 

DO YOU CHARGE FOR AN IN-HOME ESTIMATE/DESIGN FEE?
 

No, all of our estimates are free of charge and complimentary to all of our inquiries.
 

ARE YOU A CLASS A CONTRACTOR?
 

Yes, we are a Class A Contracting company
 

DO YOUR REMODELS COME WITH A WARRANTY?
 

Yes, all of our services come with a one year warranty as well as limited lifetime warranty with select vendors.
 

DO YOU OFFER INSURANCE ON THE PROJECT AND WORKS?
 

Yes, should anything happen, both home and employees are insured.
 

DO WE NEED TO BE HOME WHILE THE WORK IS BEING PERFORMED?
 

No, however, if you would like to be present during services you can. A crew will be assigned to your job as well as a project manager who will be visiting your home periodically to ensure the job is going smoothly.
 

HOW LONG DOES A TYPICAL BATHROOM OR KITCHEN REMODEL TAKE?
 

A typical bathroom remodel can take up to 1 to 2 weeks to complete. If it is a master bathroom it may take more time.
 

A typical kitchen remodel can take up to 1-2 weeks. Each remodel is unique and additional time may be required.
 

WHY SHOULD WE DO BUSINESS WITH YOUR COMPANY VS. ANOTHER COMPANY LIKE YOURS?
 

We pride ourselves in our impeccable customer service as well as our detailed estimates that you won’t find anywhere else. We have been in business since 1994 and have completed over 1,000 remodels! My Kitchen & Bath has received the Angie’s List Super Service Award, The Best Reston Business Award, and the Google 5-star Rating Award. We have received rave reviews from very satisfied customers who are as excited about their remodel as we are! We are confident that we are the best choice to make for you and your home.